Two-Day Introduction and Internal Auditor Training Course
ISO9001:2015 Quality Management Systems
Enhance Your Understanding of Management Systems & Auditing
This comprehensive two-day course provides an in-depth introduction to quality management systems while emphasising business improvement. Learn about the process-based management system approach and the critical role of risk-based thinking in planning.
What Makes This Course Unique?
• Focus on audit questions, objective evidence, and context
• Clear explanations through course slides
• A detailed course workbook with essential guidance before and during training
• An Audit Questions/Objective Evidence Guidance Document for a complete learning package
• Interactive learner assessment break-out sessions to reinforce understanding
Key Learning Outcomes
By the end of this training, learners will:
✔ Appreciate the business benefits of a management system
✔ Apply the Plan-Do-Check-Act (PDCA) model for risk management and continual improvement
✔ Understand ISO management system requirements
✔ Plan, conduct, report, and follow up an internal audit in line with ISO 19011:2018
✔ Explain the process-based management system model
✔ Gather objective evidence via interviews, observations, and document sampling
✔ Write factual audit reports that drive corrective action and system improvement
Who Should Attend?
This course is suitable for all levels, particularly those who:
• Need an understanding of management systems as part of their role
• Have responsibility for business improvement and customer relations
• Are involved in implementing or maintaining a Management System
• Are new to auditing and require a foundation in management systems
• Senior leaders looking to understand the value and benefits of a Management System
Course Structure & Benefits
• Ideal for aspiring auditors
• Discount available when booked alongside the Internal Auditor Training Course
• Can be scheduled the day before an Internal Auditor course for a seamless learning experience
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Key Topics Covered
✔ Business management system overview and relevance
✔ Identifying key interested parties & risk-based thinking
✔ Communication, resources, competence & documented information
✔ Quality management principles & system components
✔ Annex SL as a framework for management system standards
✔ Process approach & continual improvement culture
✔ Leadership commitment & management integration
✔ Performance evaluation & analysis
✔ Audit process: questions, evidence, auditor roles & responsibilities
The introduction and internal auditor course can be booked separately, completion of the introduction training course is recommended before attending the internal auditor course.
📌 Online course – Microsoft Teams
📅 Next Date: Tuesday 24th & Wednesday 25th June 2025 – Book now!
📧 academy@3core2.co.uk 📞 0161 543 0407