Internal Auditors: Quality Management Systems – ISO 9001:2015
About Course
Quality Management Systems
The course uses a mixture of taught sessions, discussions and practical exercises to achieve its aims.
The practical exercises have been carefully designed to focus upon issues that commonly arise in trying to understand ISO 9001 requirements.
Programme
- Annex SL Appendix 2
- Background to ISO 9001
- Context of the organisation
- Leadership
- Planning
- Support
- Operation
- Performance evaluation
- Improvement
Learning Objectives
Upon completion of this course, delegates should have the knowledge to:
- Explain the purpose and use by standard developers of Annex SL Appendix 2;
- Describe in outline the framework for a generic management system;
- Explain the current terms and definitions;
- Explain the requirements relating to Context, Leadership, Planning and Support in Annex SL Appendix 2;
- Explain the ISO 9001 structure and requirements.
Course Content
Introducing ISO 9001 - Training Course
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ISO 9001 Introduction
04:55 -
Terms and Definitions
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test
A History and Overview of ISO 9001
Exercise No. 1: Context of the Organisation
Exercise No. 2: Leadership
Exercise No. 3: Planning
Exercise No. 4: Support
Exercise No. 5: Operation
Exercise No. 6: Performance Evaluation
Exercise No. 7: Improvement
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