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Internal Auditors: Quality Management Systems – ISO 9001:2015

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About Course

Quality Management Systems

The course uses a mixture of taught sessions, discussions and practical exercises to achieve its aims.

The practical exercises have been carefully designed to focus upon issues that commonly arise in trying to understand ISO 9001 requirements.

Programme

  • Annex SL Appendix 2
  • Background to ISO 9001
  • Context of the organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement

Learning Objectives

Upon completion of this course, delegates should have the knowledge to:

  • Explain the purpose and use by standard developers of Annex SL Appendix 2;
  • Describe in outline the framework for a generic management system;
  • Explain the current terms and definitions;
  • Explain the requirements relating to Context, Leadership, Planning and Support in Annex SL Appendix 2;
  • Explain the ISO 9001 structure and requirements.
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What Will You Learn?

  • Understand the ISO 9001:2015 standard
  • Understand key quality issues
  • Have a detailed knowledge of the quality requirements
  • Understand how to start implementing a Quality Management System (QMS)
  • Explain the purpose and use by standard developers of Annex SL Appendix 2;
  • Describe in outline the framework for a generic management system;
  • Explain the current terms and definitions;
  • Explain the requirements relating to Context, Leadership, Planning and Support in Annex SL Appendix 2;
  • Explain the ISO 9001 structure and requirements.

Course Content

Introducing ISO 9001 -
Training Course

  • ISO 9001 Introduction
    04:55
  • Terms and Definitions

A History and Overview of ISO 9001
A summary of the Quality Management System standard (ISO 9001)

Exercise No. 1: Context of the Organisation

Exercise No. 2: Leadership

Exercise No. 3: Planning

Exercise No. 4: Support

Exercise No. 5: Operation

Exercise No. 6: Performance Evaluation

Exercise No. 7: Improvement

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